Helpful Guidance

When a death occurs...

We are committed to making the process of arranging a funeral as stress free as possible by informing you of the choices available to you and then carrying out your wishes in a discreet professional manner.

Once you have made contact with us the following will happen;

• We will ask you for preliminary details concerning the person who has passed away.
   
• If the person has died at home or in a Nursing Home, following confirmation of the death and with your permission, we will arrange to collect your loved one and take them to our Chapel of Rest. If the death occurred in Hospital we will need the Registrar's Green Certificate before this can happen, unless the Coroner is involved.
   
• At a time convenient to you our Funeral Director will arrange to meet you to discuss your requirements. This meeting can take place in your home or at either of our premises.
    
• If no specific instructions have been left regarding the wishes of the deceased, we can advise you of the options available to you. We are able to cater for all religious denominations and secular requirements, for both burial and cremation. Our nearest crematorium is Portchester Crematorium although there are others within easy travelling distance.
   
• Once all details have been finalised, we will provide you with a written estimate for your approval.
  
• All deaths occurring in England and Wales must be registered within 5 days of the death unless the Coroner's involvement prevents this. As almost all Register Offices operate an appointment system, we can provide you with the telephone number or make the appointment for you if you wish.

To ensure continuity and for your reassurance, the Funeral Director who arranges the funeral will be available to offer help and support throughout, and will of course be with you on the day to conduct the funeral.